Phones that work the way schools do.

We set up direct 911 dialing, an email notification when someone dials 911, and dispatchable locations (the address plus building, floor and room). You set the location details, and we test 911 with you during installation. We also provide the disclosures and labels the rules require. Read our 911 guide for schools.

$9.98 a month (a phone plus an extension), before taxes and fees. Add a voicemail box for $0.99 a month if you want one.

There's no long-term commitment. Either side can end service with 30 days' notice. Read the summary of our standard agreement.

No. Voice service hasn't been eligible for E-Rate (the federal school and library telecom discount program) since 2019. Internet access and internal data connections still are. That's one reason honest, itemized phone pricing matters.

No. Fire alarm panels, elevator emergency phones and other life-safety lines need specialized, listed equipment. Ask your alarm or elevator vendor about the right connection for those lines.

Because pricing is usage-based, we give you a ceiling your board can approve. It allows 50% more calling than estimated and 10% growth, including estimated taxes, so routine changes don't need a new approval.

Yes. We transfer (port) your numbers, and your old service stays on until the move is complete. Our guide explains how porting works.

Yes. Overhead paging and PA systems connect through standard SIP paging hardware, so you can make announcements from a phone. We'll recommend paging models that work well for your buildings.

Yealink phones set themselves up (zero-touch). Poly, Obihai, Htek, Grandstream and Cisco phones work through DHCP options, and so does nearly anything SIP-compatible. Buy phones from us, with a 5-year advanced replacement warranty, or use compatible phones you already have. See phone prices.

Itemized and usage-based. You pay for phones, extensions, numbers, voicemail boxes and calling. There's no seat license, so a classroom phone doesn't cost as much as a staff line. See Pricing.

Your IT admins reach our engineers directly during business hours, and critical support is available 24/7/365 for outages. All support is in the USA. We support the people who manage the system (your IT staff or your IT provider), so they stay in control.

Usually a single day: we routinely move schools to Pylon in a day, often during school hours, with minimal disruption. Moving your existing numbers takes a few days to a few weeks depending on your current carrier, so we plan the cutover date around it. If your phones are down now, see Phone system down?

No. Government taxes and fees are added on top, as with most phone services. We show you an itemized estimate up front, and your invoice lists every line. Public agencies are often exempt from local utility taxes; bring your exemption certificate.

Pylon is a complete phone system on its own, and it doesn't plug into Microsoft Teams. You can keep using Teams or Google Workspace for chat and meetings while Pylon runs your phones. Our guide explains the main options fairly.

Yes. Business texting is a feature for our customers, and we help you register your brand and campaigns with the carriers. Start with our free SMS compliance kit.